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Privacy Policy

Your Privacy and Data Protection Rights

Privacy & Data Protection

Your privacy rights and how we protect your personal information

Privacy Commitment

This Privacy Policy explains how NAQSN collects, uses, and protects your personal information when you use our platform and services.

Data Minimization

We collect only essential data needed for service provision

Encryption

Military-grade AES-256 encryption for all data

User Rights

Full control over your personal data and privacy settings

1. Information We Collect

Personal Information

We collect personal information that you provide to us, including:

  • Name, email address, phone number, and date of birth
  • Government-issued identification documents
  • Address and residency information
  • Financial information for verification purposes
  • Professional information for institutional accounts

Technical Information

We automatically collect technical information, including:

  • IP address, browser type, and device information
  • Usage data and platform interaction patterns
  • Transaction history and trading activity
  • Security logs and access records
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information for:

  • Account creation, verification, and management
  • Processing transactions and providing platform services
  • Compliance with legal and regulatory requirements
  • Fraud prevention and security monitoring
  • Customer support and communication
  • Platform improvement and analytics
  • Marketing communications (with your consent)

3. Data Security

Security is our top priority. We implement institutional-grade security measures to protect your data.

Our security measures include:

  • End-to-end encryption using military-grade AES-256 encryption
  • Secure communication via TLS 1.3
  • Multi-factor authentication requirements
  • Regular security audits by independent firms
  • 24/7 security monitoring and threat detection
  • Restricted access controls and data minimization

4. Information Sharing

We may share your information in limited circumstances:

  • With service providers who assist in platform operations
  • When required by law or regulatory authorities
  • To prevent fraud or protect platform security
  • With your explicit consent
  • In connection with business transfers (with notice)

We do not sell your personal information to third parties for marketing purposes.

5. Your Rights

Depending on your jurisdiction, you may have rights including:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of your information (subject to legal requirements)
  • Portability of your data
  • Objection to processing
  • Withdrawal of consent

6. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Account information is typically retained for a minimum period as required by applicable financial regulations, even after account closure.

7. International Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information during international transfers, including contractual protections and adequacy decisions.

8. Cookies and Tracking

We use cookies and similar technologies to:

  • Maintain your session and preferences
  • Enhance platform security
  • Analyze platform usage and performance
  • Provide personalized experiences

You can control cookie settings through your browser, though some platform features may be affected.

9. Third-Party Services

Our platform may integrate with third-party services for enhanced functionality. These services have their own privacy policies, and we encourage you to review them. We are not responsible for third-party privacy practices.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we discover that we have collected information from a child, we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or applicable law. Material changes will be communicated through our platform or email. Your continued use of our services after such changes constitutes acceptance of the updated policy.

12. Contact Us

For privacy-related questions or to exercise your rights, contact us at:

  • Email: privacy@naqsn.com
  • Address: NAQSN CRYPTO GROUP LTD, United States

Data Protection Officer: For EU-related inquiries, you may contact our Data Protection Officer at dpo@naqsn.com. You also have the right to lodge a complaint with your local data protection authority.